POLISH ENTITY: ARTHOME SP. Z O.O. | KRS: 0000440626 | NIP: 9552342074 | REGON: 321306868 TIKTOK SHOP: BYSTRA (MALL ID 3913676) | SANTANDER IBAN: PL76 1090 1492 0000 0001 4406 2601

Return & Refund Policy (Zwroty i Reklamacje)

Fully compliant with EU Consumer Rights Directive 2011/83/EU.

1. 30-Day European Right of Withdrawal

Consumers residing in the European Union have the right to withdraw from purchase contracts within 30 days of physical delivery without providing a reason.

2. Return Condition Requirements

Collectible graded cards must be returned in their original, undamaged tamper-evident protective sleeves with sonic welds fully intact. Return shipments must be securely boxed.

3. Refund Processing

Refunds are initiated within 48 hours of return inspection back to the original SEPA payment method or bank account.